The Legal Bits

Returns Policy 

We offer a 30 days money back guarantee. If your item is not suitable then please notify us by email or phone stating the reason for the return within 30 days of receipt. Any items MUST be sent back complete with triggers and packaging and ANY FREE gifts included and received by us within 30 days of receipt. We suggest that you use a signed for delivery service or use special delivery if you wish your items to be insured. If recorded delivery is not used, we cannot accept responsibility for any returns sent. The postage cost is not reimbursed.

In the unlikely event of any defects we will offer a replacement or full refund on receipt of the faulty goods providing they are returned within 30 days of you receiving them. Should your item be faulty, simply contact us with details of the fault and item you wish to return along with details of when the item was purchased. PLEASE NOTE - we DO NOT accept returns unless authorized first either via e-mail (preferred method) 

In the case of faulty goods returned within 30 days, we will refund any postage costs upon request.

Wholesale/Trade Orders are Non-Refundable. 

Any weights and measures are approximate.

Please note. If item returned or cancelled Shipping is NOT refunded (if item has left warehouse)

Return Address:

will be provided when contacted

Terms & Conditions

Making a Purchase

Making a purchase could not be easier. Just browse our website or use the search function until you find what you want. Click on Add to Cart button. A running total will appear of what you have ordered. You can continue to add more items or remove some at any time. After you have finished your selection, click on "Checkout" and you will be asked for a few details that we need to be able to satisfy the order. You can change the contents of your basket or cancel your order at any time - as your request is not confirmed until you enter payment details.

 

Payment & Currencies

We accept payment by most major credit or debit cards. These are processed online using the Shopify & PayPal secure payment service. Prices are shown in Great British Pounds Sterling. Credit cards are pre-authorised immediately using the Shopify Pay & PayPal secure system. As part of our commitment to the security of our customers we may contact you to request further validation of your details.

If you do not want to pay online, you may send us cheque or postal order. Please DO NOT send credit card details by e-mail. Our online store includes a considerable level of security that is not included in e-mail. If you have any queries about making payments please contact us.

 

Privacy policy

Your privacy and trust is important to us and we will treat any details you provide us with respectfully. We do not participate in unsolicited mailing (and avoid working with those who do), and will never give your contact information to other organisations unless legally required to do so.